SEIDOPRO GLOBAL - An HR and Payroll SaaS Platform for a BPO Company

Company Overview:

SeidoPro Global is a global non-voice BPO and consultancy firm, embracing the identity of being a pioneering and reputable partner to some of the world’s largest logistics companies., The company operates across locations in Manila and Cebu, and currently has over 1,200 employees.

Challenge:

Over the years, SeidoPro Global has expanded its operations and has dramatically grown its workforce. But this was not without its challenges. Managing employee records and payroll became increasingly complex and time-consuming, and the HR and payroll teams had to deal with a rapidly increasing number of processes, documents, and spreadsheets. In a bid to address the inefficiencies and challenges that come with manual, time-consuming processes, the company adopted a cloud-based, software-as-a-service (SaaS) HR and Payroll platform.

Solution:

After reviewing several options across the market, the company selected the tHRead HR and payroll platform, which offered a comprehensive range of features that addressed their needs, including employee record management, payroll processing, benefits administration, performance management and compliance reporting. The platform was highly customizable and could be easily integrated with other business applications.

Implementation:

The implementation of the new HR and payroll system was systematically planned and executed to avoid any disruptions to ongoing daily operations. The vendor provided extensive training to both the HR and payroll teams, a pilot test run to ensure that the platform was functioning according to their specific needs. The IT team also provided technical support during the implementation process to ensure no downtime in HR and Payroll services.

Benefits:

The adoption of the new HR and payroll SaaS platform had a significant impact on the company’s daily operations and overall business, such as:

1. Increased Efficiency: The HR and payroll team no longer had to deal with manual processes and spreadsheets, as tHRead automated many tasks and reduced the time and effort required for HR and payroll management.

2. Improved Accuracy: Automation significantly reduced the chances of errors and omissions in employee records and payroll processing

3. Optimization: By adopting a SaaS platform, the company eliminated the need to invest in additional hardware and software, as well as the need for IT operations support

4. Compliance: The platform’s comprehensive and detailed reporting features has helped the company meet all statutory and legal requirements.

5. Data Security: The SaaS platform includes robust security features, such as data encryption and access controls, ensuring that employee data is always protected from unauthorized access.

Conclusion:

A well-managed HR and Payroll system allows companies to keep track of employee records, reduce transaction errors, and provide accurate information about employee compensation. Through the implementation of tHRead, SeidoPro Global was able to accelerate and improve those processes, and realize several process improvements to ensure compliance and data security. This has allowed the organization to focus on its core tasks and provide better services to its customers.